Purolator Response Office

Welcome to the Purolator Response Office where you can contact the PROs for all your automotive filtration needs.

What is the Purolator Response Office
The Purolator Response Office is an email plus telephone service where you can contact Purolator "PROs" to receive a personal, quick reply to most any filter related question. These Purolator PROs are experts in their respective areas of filtration such as customer service, technical, engineering and marketing, and are here to answer any question you may have regarding automotive filtration.

How Does It Work
It's Easy! Just pick up the phone and we will research your question and contact you within 48 hours of receipt* if not sooner. But, be sure to check our Frequently Asked Questions (FAQs) section first, because the answer to your question may already been answered there.

The PROs in the Purolator Response Office are here to help answer any of your automotive filtration questions regarding the following topics:

  • Filter applications
  • Cross references
  • Installation instructions
  • Product information
  • Where to buy
  • Micron ratings
  • Filter pressure
  • Warranty information
  • And more!

In addition, if you have a comment or suggestion about our website, want to share an experience you've had with a Purolator filtration product, have a question about a current promotion, etc. we welcome and encourage your feedback!

For questions about application data and product applications, call us at

*Responses during weekdays only.